Privacy Policy

1. Information We Collect

We collect information necessary to deliver our business support, bookkeeping, and recordkeeping services effectively:

• Personal & Contact Details: Name, business email address, phone number, physical business address, and contact preferences submitted via form or email.
• Client Financial & Bookkeeping Information: Operational ledgers, expense logs, bank statement records, invoices, receipt receipts, and business accounting data provided for administrative processing.
• Technical & Site Usage Data: IP addresses, browser types, page views, and interaction timestamps collected automatically when navigating zanviallc.com.

2. How We Use Your Information

We use client information strictly for legitimate operational purposes, including:

• Executing agreed-upon bookkeeping, recordkeeping, and operational support deliverables.
• Communicating about account status, invoicing, administrative updates, and service inquiries.
• Improving site usability, performance, and operational security.
• Ensuring active protection against fraudulent activity and unauthorized platform access.

3. Information Sharing & Third-Party Service Providers

Zanvia LLC does not sell, rent, or trade client personal or financial information to third parties. We may share necessary data with trusted third-party service providers solely to operate our business services:

• Bookkeeping & Cloud Software: Secure cloud-based accounting platforms and ledger software used to process work.
• Payment Processors: Merchant gateways and financial channels to process billing transactions securely.
• Web Hosting & Analytics: Secure hosting servers and site analytics tools (such as Google Analytics) to monitor website performance.
• Legal & Regulatory Obligations: We may disclose information if required by applicable state or federal law or valid legal summons.

4. Data Security Practices

We implement industry-standard physical, technical, and administrative measures to protect client records against unauthorized access, loss, or alteration. These precautions include encrypted communications (SSL/TLS), access-controlled document portals, and restricted staff permissions. While we enforce strict safeguards, no online data transmission can be guaranteed to be 100% secure.

5. Data Retention & Deletion

We retain client documentation and personal records only for as long as necessary to fulfill active contractual agreements, satisfy legal or recordkeeping obligations, or resolve active disputes. Upon contract termination or verified request, client financial files will be archived or securely deleted according to standard data disposal workflows.

6. Cookies, Analytics & Contact Forms

Zanvia LLC uses standard log files and cookies to store visitor preferences, record session information, and analyze visitor trends. Information submitted through contact or consultation forms is logged securely to respond to client inquiries. You may disable cookies at any time through your individual browser settings.

7. Client Privacy Rights & Request Process

Depending on your jurisdiction (such as rights under GDPR or CCPA), you have the following data rights:

• Right to Access: Request copies of personal data stored by Zanvia LLC.
• Right to Correction: Request correction of inaccurate or incomplete record entries.
• Right to Deletion: Request erasure of your personal data under certain conditions.

To exercise any of these rights, please email your request to info@zanviallc.com. We will respond within 30 days.